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we’re here to help! **please note that support will be limited on 7/3 + 7/4/25 as we celebrate Independence Day in the U.S. our office will be closed at 1:00 p.m. ET on 7/3 and closed all day 7/4/25 non-holiday weekday support for email, live chat + phone: 10:00 a.m. - 5:00 p.m. ET although our live team takes a break on saturdays and sundays, please feel free to use our self-service chat feature that can assist with most inquiries. our small but mighty team looks forward to assisting you! address: 25 Kent Ave, Brooklyn, NY 11249 for Biorius cosmetic regulations contact: EU: postal: Avenue Leonard De Vinci, 141300 Wavre, Belgium email: info@biorius.com UK: postal: Shelton Street, 71WC2H 9JQ London, UK email: info@biorius.com