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we’re here to help! holiday support hours: 11/1 - 12/23: email + live chat, 9am - 6pm EST 12/24, 12/25: office closed in observance of Christmas Eve + Christmas Day 12/26 - 12/30: email + live chat, 9am - 6pm EST 12/31: office closed in observance of New Year's Eve although our live team takes a break on saturdays and sundays, please feel free to use our self-service chat feature that can assist with most inquiries. our small but mighty team looks forward to assisting you! address: 25 Kent Ave, Brooklyn, NY 11249 for Biorius cosmetic regulations contact: EU: postal: Avenue Leonard De Vinci, 141300 Wavre, Belgium email: info@biorius.com UK: postal: Shelton Street, 71WC2H 9JQ London, UK email: info@biorius.com