FAQ

How do I return an item?

If you are not totally satisfied with your loveamika.com purchase, we’ll happily accept returns within 30 days of receipt. Returns are free and easy!

Visit our return form to create a return.

Once we receive your return, we will refund the credit card used for the initial purchase. Please be patient. Seeing a credit on your account can take several business days.

Sadly, we cannot accept any returns and will not refund any items not purchased directly from loveamika.com.

Are amika products vegan?

Hydrolyzed keratin, derived from sheep’s wool, is utilized in our Triple Rx Shampoo + Conditioner. Haute Mess Texture Gel contains honey extract, which comes from honey bees. No other product contains any animal derived ingredients.

Are amika products cruelty-free?

amika never has and never will conduct animal testing. When we create a product, we test it on ourselves, our friends, anyone and everyone we can get our hands on! We test on people, never animals.

Are amika products gluten free?

amika only has three products that contain gluten: Oil Treatment contains wheat germ oil, and Triple Rx Shampoo + Conditioner contain hydrolyzed wheat protein.

Are amika products Paraben free?

Our Bombshell Blowout is our only product which contains parabens. Our preservative of choice is a non-paraben preservative called Phenoxyethanol. Phenoxyethanol has a chemical composition inspired by a natural anti-bacterial/anti-microbial chemical found in the age plant and is the more natural alternative.

Can I cancel my order?

Most orders placed before 4pm EST will ship the same day. Should you need to cancel your order, we will do our best to accommodate if we receive an email from you within 2 hours of placing the order at info@loveamika.com. Please be sure to include your order number in the subject line.

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